Should we avoid the current update until a newer update comes out? Did I get right this has the same result and you no longer have working software on it. My Razer keyboard, mouse and web cam work, but Kraken Ultimate headset keeps disconnecting with the following error in Event Viewer.įaulting application name: THXHelper22AD.exe, version: 0.0.0.0, time stamp: 0x5d81b8d2įaulting module name: THXHelper22AD.exe, version: 0.0.0.0, time stamp: 0x5d81b8d2įaulting application start time: 0x01d7adebeb513611įaulting application path: C:\\Program Files (x86)\\Razer\\THXVAD\\Drivers\\圆4\\THXHelper22AD.exeįaulting module path: C:\\Program Files (x86)\\Razer\\THXVAD\\Drivers\\圆4\\THXHelper22AD.The update is identified by Kaspersky as a Trojan, I have reported it to support, please do not do a clean install. I have tried launching the installer multiple times as either regular user or admin with the same result.Įvent log for the Razer Synapse 3 install failureįaulting application name: RazerInstaller.exe, version: 1.0.150.988, time stamp: 0圆12270cfįaulting module name: ksproxy.ax, version: 0.120, time stamp: 0x8dfa3d64įaulting application start time: 0x01d7ad93eaf01099įaulting application path: G:\\path\\RazerSynapseInstaller_V1.0.150.988\\RazerInstaller.exeįaulting module path: C:\\Windows\\System32\\ksproxy.ax The installation reaches about 40-50% and then just crashes without error pop ups. No other software/hardware is having issues on my PC. I do realise that there is no "official" version for Windows 11 available yet, but when is it planned to be released? I have a clean install of Windows 11 21H2 (22000.194) and I'm currently not able to install Razer Synapse 3 on it.
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